Frequently Asked Questions

We analyze your load profile, roof/land area, shading, and interconnection options. You'll get a preliminary layout, production model, and savings scenarios.

A structural review confirms roof capacity and attachment method. If the roof is limited, canopy/carport or ground-mount options can unlock a larger system.

We model weather-normalized production, tariff structures (including demand charges), and degradation. Sensitivity analysis shows outcomes under different usage and rate paths.

A cash purchase maximizes lifetime savings and gives you full ownership of the system. A lease or PPA lets you avoid upfront costs and pay predictable monthly amounts, which can be helpful when preserving capital or keeping solar off your balance sheet.

Programs vary by location, utility, and project type. We'll outline applicable incentives in your proposal and coordinate required documentation.

Ownership depends on your financing structure and contracts. We'll clearly document who retains RECs and tax benefits during contracting. We recommend looping in your tax advisor early to help you capture the full value of your savings.

Larger systems often need screening and impact studies. We manage the process and incorporate any export limits or upgrades into the final design.

Export rules depend on your utility and tariff. We'll design for self-consumption or controlled export based on the most economical path for your facility.

Expect several weeks to a few months depending on queue and study needs. We'll share a milestone schedule and keep stakeholders aligned.

We phase work to minimize impact, coordinate access and safety plans, and schedule high-impact tasks off-hours when possible. Most work is exterior and contained.

Crews follow OSHA and AHJ requirements with site-specific safety plans and daily toolbox talks. All subcontractors adhere to Lunex safety policies.

Small commercial jobs can finish in weeks; larger rooftops or canopies can run a few months. We'll provide a detailed schedule with milestones.

Monitoring, alerts, and defined response times are standard. We offer preventative maintenance visits, reporting, and performance reviews per your SLA.

If included, guarantees specify output thresholds and remedies. We rely on conservative modeling and transparent reporting to keep performance on track.

You'll receive role-based access for your team and automated monthly summaries. Asset-level alerts help us respond quickly to anomalies.

If your panel is undersized, frequently trips breakers, or can't support new loads like an EV charger, solar system, or heat pump, an upgrade is likely needed. We'll assess your current capacity and recommend the right service size.

Panels over 25–30 years old, Federal Pacific Stab-Lok or Zinsco panels, or those with signs of corrosion, burn marks, or double-tapped breakers should be evaluated by a licensed electrician. We can inspect and advise.

Service size determines how much power your home or facility can draw at once. 200A is standard for most modern homes; 400A is common for larger homes with high electrical loads or commercial applications. We size based on your current and anticipated usage.

Most homeowners benefit from a Level 2 (240V) charger, which charges significantly faster than a standard outlet. We'll recommend a charger compatible with your vehicle and install the dedicated circuit it requires.

Not always. If your panel has available capacity, we can add a dedicated circuit without an upgrade. We'll evaluate your panel during the quote process and let you know upfront.

Yes. We design and install multi-unit charging infrastructure for offices, parking structures, and fleet facilities, including load management systems to keep demand charges in check.

Standby generators that run on natural gas or propane offer automatic, whole-home backup. Portable generators are lower cost but require manual setup. We'll walk through your critical loads and budget to find the right fit.

We install a transfer switch that safely isolates your home from the grid and connects your generator during an outage. This prevents backfeed and protects utility workers.

Yes. In a properly designed system, the generator acts as a backup source when batteries are low and solar production is insufficient, with automatic or manual handoff depending on the configuration.

Yes. All electrical work we perform is permitted and inspected per your local Authority Having Jurisdiction (AHJ). We handle the permitting process and coordinate inspections end-to-end.

Older homes may have aluminum wiring, ungrounded outlets, or outdated panel equipment that doesn't meet current code. We'll identify any concerns during assessment and explain your options clearly.

Timeline depends on permit queue and scope of work. Most residential jobs are completed within a few days of permit approval. We'll share a milestone schedule after the quote is finalized.

Yes. Whether it's a new kitchen appliance, workshop, or finished basement, we can design and install dedicated circuits to handle the load safely.

GFCI (Ground Fault Circuit Interrupter) outlets protect against shock in wet areas like kitchens and bathrooms. AFCI (Arc Fault Circuit Interrupter) breakers protect against electrical fires caused by arc faults in wiring. Both are required by code in specific locations and we install them to meet current NEC standards.

Yes. We work on commercial properties including lighting, panel upgrades, EV infrastructure, and tenant improvement electrical scopes. Reach out for a site assessment.